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| Scheduled Website Maintenance |
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| Day |
Period |
Remarks |
| Daily |
1:00am - 4:00am |
Only member area is affected |
| Tuesday - Saturday |
7:00am - 8:00am |
Only member area is affected |
| First two business day of the month |
8:00am - 9:00am |
Only member area is affected |
| Maximum six times per year |
12 - 36 hrs each time |
Entire website is affected |
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| Password Management |
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| Password must be at least 6 characters
long. New password must not be the
same as the current password.
Maximum of five invalid password attempts
are allowed and access will be locked out afterwards.
Password should not use same character more
than twice.
Password should be changed regularly.
Password should not be based on user's name, birthday, phone numbers,
personal information or other associative data.
Password must be kept strictly confidential at all times and not
be divulged to anyone.
Password must be memorised and not written down or stored anywhere. |
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| Security Features |
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On-line security is what you
would expect from AXA Wealth Management (HK) Limited - highly sophisticated, multi-tiered
and using the state of the art technology. We employ the latest encryption
technologies and constantly review our security measures to ensure
they meet the highest current standards.
www.swissprivilege.com
uses a multi-tier security system and 128-bit encryption to ensure
that your data is secure. Only you, and those to whom you have granted
authorisation, have access to your portfolio. The 128-bit encoded
browser secures the data transferred between you and Swiss Privilege.
When you log in to the member area of
www.swissprivilege.com a key
or lock 
symbol will appear. The web site address will also change from "http://"
to "https://". This indicates that you have established
a secure transmission.
To further ensure the security of accessing your portfolio over the
Internet, we have also implemented an expiry mechanism for each logon
session. A logon session will be automatically logged out after
10 mins of idle time, or when it reaches the maximum 30 mins session
limit. Either case, you may re-logon if necessary.
We maintain strict policies and regular controls towards protecting
your personal information in our computer systems from loss, misuse,
or unauthorised alteration. We protect all customer information in
our servers behind multiple layers of Internet firewalls. |
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| Anti-virus Software |
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Internet security requires constant
vigilance and anti-virus security upgrades so that your PC files are
safe. By working together, we can ensure your internet financial transactions
are safe and totally secure.
To enhance your computer security, you may want to consider purchasing
the following software**:
- PestPatrol - The Anti Hacker Toolkit
by PestPatrol. Software available online.
- McAfee Antivirus 7.0 by McAfee Security.
Available at all major computer stores.
- Trend Micro PC-Cillin 2003 by Trend Micro
Inc. Available at all major computer stores.
- F-Secure Anti-Virus Personal Edition
by F- Secure corporation. Available at all major computer stores.
** We make no representation as to the merchantability,
quality or effectiveness of the software. Customers purchasing the
software enter into a contract with the vendor and all disputes should
be resolved directly with the vendor. |
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| Cookies |
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In order to provide better service
and to address certain security hazards, we will occasionally use
"cookie" technology. When you log in or use our features
we may pass "cookies" to your computer. A cookie, sent by
a web site, is a device temporarily stored on your hard drive that
enables your computer to retrieve stored information for the current
logon session. The "cookie" can only be read by the web
site that initially sent it. We use "cookies" only for administrative
purposes. None of the cookies contain information that will enable
anyone to contact you via telephone, e-mail, or any other means.
Please note, however, that certain features and functions are not
available if "cookies" are prevented from being set in the
browser. |
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